Services

Laptop and desktop repair

Laptops and desktops

HP, Dell, Lenovo, Apple, ASUS, Acer, Toshiba and Surface machines, from a laptop that will not switch on to an office PC that has slowed to a crawl. We diagnose first, quote second, and only fit parts once you agree.

Full diagnosis

We check the power system, board, memory, storage, display and software and tell you what has failed. Free on laptops and desktops when you go ahead with the repair.

Motherboard repair and replacement

Power faults, dead circuits and chip-level work under a microscope. When a board cannot be saved we source a replacement and tell you the cost first.

BIOS programming and password removal

Corrupted firmware, boot failures and forgotten supervisor passwords, fixed with a programmer rather than a new board.

Data recovery and backup setup

Files pulled from failed hard drives, SSDs and flash drives or formatted partitions. We set up an automatic backup afterwards so it does not happen twice.

RAM and SSD upgrades

Faster boot and multitasking from a memory or SSD upgrade. We check compatibility, fit the part and move your files across.

Casing, hinge and frame repair

Cracked lids, broken hinges and loose frames rebuilt or replaced so the laptop closes and carries properly again.

Fan and thermal paste service

Overheating and loud fans cleaned, fans replaced where needed, and fresh thermal paste applied.

Speaker and audio jack repair

Faulty laptop speakers, earphone jacks and sound ports replaced.

Touchpad and keyboard replacement

Unresponsive touchpads and worn or liquid-damaged keyboards replaced with the correct part for your model.

Screen and display cable replacement

Cracked, flickering or blank screens and damaged display cables replaced, with the panel matched to the original.

Battery and charging port repair

Loose charging ports, dead DC jacks and worn batteries replaced. We also stock original chargers.

USB, HDMI and VGA port repair

Damaged input and output ports repaired or replaced at board level.

Windows, Ubuntu and macOS installation

Clean installs with drivers, updates and the software you use, and your files kept where you left them.

Windows and Microsoft Office activation

Genuine licences activated so updates and features work as they should.

Chargers, drives, mice and keyboards

Original chargers, external drives, mice, keyboards, adapters and docking stations in stock at the counter.

Our Repair Prices

Starting prices with parts and labour included. We confirm the exact price for your model on WhatsApp before any work starts.

Phone Screen

KSh2,500
Same day · 90 days warranty

Samsung, Tecno, Infinix, iPhone. Original or certified panels.

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Charging Port

KSh3,500
1 day · 90 days warranty

DC jack and USB-C port repair at board level. Original batteries.

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SSD Upgrade

KSh5,500
Same day · 1 year on the drive

256GB to 1TB. Windows 11 activated, your files moved across.

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Every repair starts with a diagnosis and a price on WhatsApp

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Our Process

How a repair works at Timo Wa Computers

1

Tell Us the Fault

Message us on WhatsApp, call, or bring the device to Bihi Towers.

2

We Diagnose It

We find what has failed and send you the price before any work starts.

3

We Fix It

Original or certified parts, fitted and tested at our bench. Most jobs take a day or two.

4

Collect It

Pick it up from the shop, or ask about delivery within Nairobi.

Chat with us on WhatsApp